Cisco ip phone 7942 pc software

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Cisco Unified IP Phones are full-feature telephones that provide voice communication over the data network that your computer uses. G and G. Access port (10/ PC) for connecting your phone to This section describes how to operate your Cisco Unified IP phone and includes. Unified IP Phone G: Access product specifications, documents, downloads, Visio stencils, product images, and community content. CISCO LINKSYS SOFTWARE DOWNLOAD FREE

This text is for end user display only and has no effect on caller identification or messaging. This value will always be set to null. This value will always be set to false. The Line Settings menu displays information that relates to the configurable parameters for the lines on your SIP Phone.

Displays the lines and the number used to register each line. Displays the name used by the phone for authentication if a registration is challenged by the call control server during initialization. Displays the identification the phone; used for display for caller identification purposes. Displays the IP address of the proxy server used by the phone. Displays if the line is part of a shared line Yes or not No. Indicates whether caller ID blocking is enabled Yes or disabled No for the phone.

Indicates whether anonymous call block is enabled Yes or disabled No for the phone. Displays a sub-menu that indicates whether call waiting is enabled Yes or disabled No for each line. Indicates whether the call hold ringback feature is enabled Yes or disabled No for the phone. Indicates whether stutter message waiting is enabled Yes or disabled No for the phone.

Displays a sub-menu that indicates whether auto answer is enabled Yes or disabled No for the each line. Displays a sub-menu that displays the lines available on the phone. Select a line to see the speed dial label and number assigned to that line. This menu also displays information about the idle display on the phone.

This includes hostname which maps to an IPv6 address for directories, services, messages, and information URLs. URL of the server from which the phone obtains directory information. URL of the server from which the phone obtains message services. URL that the phone uses to validate requests made to the phone web server. Number of seconds that the phone has not been used and no menu is open before the XML service specified in the Idle URL option is activated.

The Locale Configuration menu displays information about the user locale and the network locale used by the phone. The following table describes the options on this menu. User locale associated with the phone user.

The user locale identifies a set of detailed information to support users, including language, font, date and time formatting, and alphanumeric keyboard text information. Character set that the phone uses for the user locale. Network locale associated with the phone user. The network locale identifies a set of detailed information that supports the phone in a specific location, including definitions of the tones and cadences used by the phone.

Menu to view information on NTP server and mode configuration. Primary server mode. Secondary server mode. The UI Configuration menu displays the status of various user interface features on the phone. The following table describes the fields in this menu. Indicates if the phone shifts the call focus to incoming calls on all lines. When this option is disabled, the phone only shifts the call focus to incoming calls on the line that is in use.

When this option is enabled, the phone shifts the call focus to the line with the most recent incoming call. Indicates whether the phone shifts the call focus on the phone screen to an incoming call or a reverting hold call. Settings include:. Lower —Focus priority given to incoming calls. Higher —Focus priority given to reverting calls. Even —Focus priority given to the first call. Indicates whether the phone automatically shifts the call focus to an incoming call on the same line when the user is already on a call.

When this option is enabled, the phone shifts the call focus to the most recent incoming call. When this option is disabled, all automatic focus changes, including Auto Line Select, are disabled regardless of the setting. Indicates the number of seconds that additional softkeys are displayed after the user presses more.

If this timer expires before the user presses another softkey, the display reverts to the initial softkeys. Indicates whether the user can configure the Wideband Handset option in the phone user interface. Indicates whether the user can configure custom ring tones and wallpaper images. Indicates whether the Single Button Barge feature is enabled for the phone.

Indicates whether the phone will use Enbloc dialing. If Enabled, the phone will use Enbloc dialing when possible. If Disabled, the phone will not use Enbloc dialing. The Media Configuration menu displays whether the headset, wireless headset, speakerphone, and video capability are enabled on the phone.

This menu also displays options for recording tones that the phone may play to indicate that a call may be recorded. Indicates whether the Headset button is enabled on the phone. Indicates whether the wireless headset hookswitch feature is enabled on the phone. Indicates whether the speakerphone is enabled on the phone. Indicates whether the phone can participate in video calls when connected to an appropriately equipped computer.

Indicates whether a recording tone is enabled or disabled for the phone. If the recording tone option is enabled, the phone plays the beep tone in both directions of every call, regardless of whether the call actually gets recorded. The recording tone first sounds when a call is answered.

You may want to notify your users if you enable this option. Other related parameters: the recording tone frequency in hz, the length of the recording tone called duration , and how often the recording tone plays called interval —are defined on a per-Network Locale basis in the xml file that defines tones.

This xml file is usually named tones. Indicates the loudness setting for the recording tone that is received by the party whose phone has the recording Tone option enabled. This setting applies for each listening device handset, speakerphone, headset.

Range: 0 percent no tone to percent same level as current volume setting on the phone. Indicates the loudness setting for the recording tone that the remote party receives. The remote party is the party who is on a call with the party whose phone has the recording tone option enabled.

Range: 0 percent to percent. Indicates the length of time in milliseconds for which the recording tone plays. If the value you configure here is less than one third the interval, then this value overrides the default provided by the Network Locale. For some Network Locales that use a complex cadence, this setting applies only to the first beep tone.

Indicates whether wideband is enabled or disabled for the handset. This default means that the phone will be enabled for a wideband handset only if the phone was shipped with a wideband handset. If you allow this option to be user controllable in the Wideband Handset UI Control option , the user-configured value takes precedence. Indicates whether wideband is enabled or disabled for the headset. If you allow this option to be user controllable in the Wideband Headset UI Control option, the user-configured value takes precedence.

When a phone is registered with a Cisco Unified Communications Manager that does not support this setting, the default is Disabled. Allows you to override the Enterprise Advertise G. The Ethernet Configuration menu includes the options that are described in the following table. Indicates whether the internal switch begins forwarding packets between the PC port and switched port on the phone when the phone becomes active. Indicates whether the phone will forward packets transmitted and received on the network port to the access port.

These applications include monitoring and recording applications common in call center environments and network packet capture tools that are used for diagnostic purposes. The Security Configuration that you access directly from the Settings menu provides information about various security settings.

It also provides access to the Trust List menu. The phone also has a Security Configuration menu that you access directly from the Settings menu. For information about the security options on that menu, see Security Configuration Menu. The following table describes the options on the Security Configuration menu. Indicates whether the access port on the phone is enabled Yes or disabled No.

Must be set to enabled for video support on the phone. Setting this option also prevents the PC from receiving data sent and received by the phone. These applications include monitoring and recording applications and network monitoring software. Indicates whether web access is enabled Yes or disabled No for the phone. For more information, see Control Web Page Access. Displays the security mode that is set for the phone. The QoS Configuration menu displays information that relates to quality of service QoS for the phone.

The Network Configuration menu displays device-specific network configuration settings on the phone. For information about the options on that menu, see Network Configuration Menu. Used to optimize installation time for phone firmware upgrades and offload the WAN by storing images locally, negating the need to traverse the WAN link for each phone's upgrade.

When the Load Server option is set, the phone contacts the designated server for the firmware upgrade. The Load Server option does not provide management of the process and of the files, such as file transfer, compression, or deletion. If this feature is disabled, several call statistic values display as 0.

For additional information, see the following sections:. Indicates whether CDP is supported on the switch port default is enabled. When enabled, it allows the phone to discover similar phones on the subnet that are requesting the files that make up the firmware image, and to automatically assemble transfer hierarchies on a per-file basis. The individual files making up the firmware image are retrieved from the TFTP server by only the root phone in the hierarchy, and are then rapidly transferred down the transfer hierarchy to the other phones on the subnet using TCP connections.

This menu option indicates whether the phone supports peer firmware sharing. Indicates the IP address and port of the remote logging machine to which the phone sends log messages. These log messages help in debugging the Peer Firmware Sharing feature. Use this setting to force the phone to use a specific discovery protocol.

Use this setting to force the phone to use a specific discovery protocol, which should match the protocol supported by the switch. Identifies the asset ID assigned to the phone for inventory management. Enables users to receive notifications of incoming calls and answer or end calls while working in a wireless environment. Displays whether the auto configurations is enabled or disabled on the phone.

Used to optimize installation time for phone firmware upgrades and off load the WAN by storing images locally, negating the need to traverse the WAN link for each phone's upgrade. These log messages help in debugging the peer to peer image distribution feature. This menu also provides access to the Trust List menu. The phone also has a Security Configuration menu that you access from the Device menu. Indicates whether a manufacturing installed certificate used for the security features is installed on the phone Yes or is not installed on the phone No.

Indicates whether a locally significant certificate used for the security features is installed on the phone Yes or is not installed on the phone No. If no CTL file is installed on the phone, this field displays No. If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.

The MD5 hash value from the phone can be compared with the MD5 hash value of the file from the TFTP server to verify if the correct file is installed on the phone. The Signed Configuration File submenu displays the SRST certificate that is installed via the authenticated digitally signed configuration file.

For more information, see Trust List Menu. Allows you to configure VPN configuration for this phone. Allows you to enable See Displays real-time status progress of the The CTL File screen includes the options described in the following table. Also displays a certificate icon if a certificate is installed for this server.

For information about changing these options, see Network Configuration Menu. Common Name from the Cisco Unified Communications Manager Certificate of the trusted application server used by the phone. Also displays a certificate icon. A phone-trust certificate is used to authenticate application servers with which the phone communicates. For more information about phone-trust certificates, see the following manuals:.

When you press Unlock , the softkey changes to Lock. The ITL File screen includes the options that are described in the following table. If security is configured for the phone, the ITL file installs automatically when the phone reboots or resets. A locked padlock icon in this option indicates that the ITL file is locked. An unlocked padlock icon indicates that the ITL file is unlocked. There can be more than one entry for the TVS servers.

The Trust List menu displays information about all of the servers that the phone trusts and includes the options described in the following table. To exit the Trust List menu, press the Exit softkey. The These options are described in the following tables.

You can access the To configure your To view the transaction status of your To exit these menus, press Exit. Determines whether Set Device Authentication Field. Specifies a password for use with Shared Secret: Choose a password to use on the phone and on the authentication server. The password must be between 6 and 32 characters, consisting of any combination of numbers or letters.

If you disable Realm: Indicates the user network domain, always set as Network. The following table describes the Real-time progress of the You configure the VPN Client feature as needed. If it is enabled and the VPN Client mode is enabled on the phone, you are prompted for your credentials as follows:. If your phone is located outside the corporate network, you are prompted at login to enter your credentials based on the authentication method that you configure on your phone. When the power is lost or in some scenarios when the phone is reset, all stored credentials are removed.

Determines if the VPN Client is enabled or disabled:. Settings do not have to be unlocked to set this option. If the feature is disabled on the Cisco Unified Communications Manager, this option is disabled. This option is inactive when the authentication method is certificate only, or if the feature is disabled on the Cisco Unified Communications Manager.

Allows you to see if concentrator 1, 2, or 3 is Connected or Inactive and view the concentrator details. For configured concentrators, press Select to view concentrator details. A new screen appears that has a title of "Concentrator X," where X is the concentrator number. Shows the encryption method if the VPN tunnel is connected:. Displays the encryption method only if a VPN tunnel is connected; otherwise, no value is displayed.

Skip to content Skip to search Skip to footer. Book Contents Book Contents. Find Matches in This Book. Log in to Save Content. PDF - Complete Book 5. Updated: June 29, Disabled —Prevents access to the Settings menu. Restricted —Allows access to the User Preferences menu and allows volume changes to be saved. Prevents access to other options on the Settings menu.

Press Settings to access the Settings menu. Perform one of these actions to display the desired menu: Use the Navigation pad to select the desired menu and then press the Select. To display a submenu, repeat Step 2. To exit a menu, press Exit. General Network Settings. VLAN settings. Port settings. SW Port Configuration. PC Port Configuration. IPv4 Network Settings. DHCP settings. IP settings. Domain Name. IP Address. Subnet Mask.

Default Router DNS Server Alternate TFTP. TFTP Server 1. TFTP Server 2. IPv6 Network Settings. IPv6 Address. IPv6 Prefix Length. IPv4 Configuration. Internet Protocol v4 address menu. IPv6 Configuration. Internet Protocol v6 address menu. MAC address. Display only—Cannot configure. Host Name. Set Domain Name Field. Auxiliary VLAN in which the phone is a member.

Speed and duplex of the network port. Speed and duplex of the access port. Set IP Address Field. Subnet mask used by the phone. Set Subnet Mask Field. DHCP Server. IPv6 Default Router 1. Default router used by the phone Default Router 1. The phone obtains information on the default router from IPv6 Router Advertisements. Unlock network configuration options. Scroll to IPv4 Configuration and press the Select softkey.

Scroll to IPv6 Configuration and press the Select softkey. Scroll to the Domain Name option. Press Edit. Enter a new domain name. Press Validate. Press Save. Scroll to the Admin. Scroll to the setting that you want and then press Select. Press Validate and Save. Toggles the headset on or off. When the headset is on, the button is lit.

Selects the headset as the default audio path and initiates a new call, picks up an incoming call, or ends a call. A headset icon in the phone screen header line indicates that the headset is the default audio path. This audio path does not change until you select a new default audio path for example, by picking up the handset. Enables you to scroll through menus and highlight items. When the phone is on-hook, displays phone numbers from your Placed Calls log.

Enables you to dial phone numbers, enter letters, and choose menu items. Each button activates a softkey option displayed on your phone screen. The terms lines and calls can be easily confused. Lines: Each line corresponds to a directory number or intercom number that others can use to call you. Your phone can support up to six lines, depending on your phone and configuration.

To see how many lines you have, look at the right side of your phone screen. You have as many lines as you have directory numbers and phone line icons:. Calls: Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs.

Only one call can be active at any time; other calls are automatically placed on hold. Your phone displays icons to help you determine the call and line state. You are dialing a number or an outgoing call is ringing. You have put the call on hold. See Hold and Resume. Another phone that shares your line has a connected call. See Shared Lines , for details. A holding call is reverting to your phone.

See Secure Calls. See Busy Lamp Field Features. The intercom line is not in use. See Intercom Calls. The intercom line is sending or receiving one-way audio. You press the intercom line to activate two-way audio with the intercom caller. The following figure shows how your main phone screen may look with an active call.

Displays the phone number directory number for your primary phone line. When several feature tabs are open, the phone number and the time and date display alternately in this area. Serve as phone line buttons, intercom line buttons, speed-dial buttons, phone service buttons or phone feature buttons. Icons and labels indicate how these buttons are configured. Displays a softkey function for the corresponding softkey button.

Displays audio mode icons, status information, and prompts. Displays current calls per line, including caller ID, call duration, and call state for the highlighted line standard view. Indicate an open feature menu. See Feature Buttons and Menus. The Messages, Directories, and Services screens on your phone may appear in Normal mode or in Wide mode depending on how your phone has been set up. A phone window in Wide mode spans the entire width of the phone screen. However, neither you nor your administrator can adjust the phone screen viewing mode.

Use only a soft, dry cloth to clean phone screen. Do not use any liquids or powders on the phone, because they can contaminate phone components and cause failures. When the phone is in power save mode, the touchscreen is blank and the Display button is not lit.

When the phone is in this condition, you can clean the screen, as long as you know that the phone remains asleep until you finish cleaning. If the phone is likely to wake up during cleaning, wait until it is awake before following the preceding cleaning instructions. Press the Navigation button. Press Exit. Pressing Exit from the top level of a menu, closes the menu. Press a feature tab. Each feature menu has a corresponding tab.

The tab is visible when the feature menu is open. Your phone provides a comprehensive online help system. Help topics appear on the phone screen. Press on your phone and wait a few seconds for the menu to display. Press and then quickly press a button or softkey. Press , , or to display a feature menu.

Highlight a menu item, then press twice quickly. Press twice quickly. Select the help topic you need. Depending on your phone system configuration, features included in this phone guide may not be available to you or may work differently on your phone. Contact your support desk or system administrator for information about feature operation or availability. You can access many features either by using a softkey or by pressing a line button. You can configure some features but your system administrator controls most of them.

Here are some details about using softkeys and line buttons to access features:. Forward All. Conference List. End Call. Group PickUp. Hunt Group or Hunt Group. Malicious Call ID. New Call. Other PickUp. Quality Reporting Tool. Remove Last Participant. Your system administrator determines this configuration. Call features can vary depending on the protocol. This phone guide indicates which features are protocol-specific. Your phone supports the Cisco EnergyWise program.

Your system administrator sets up sleep power down and wake power up times for your phone to save energy. Ten minutes before the scheduled sleep time, if the audible alert is enabled by your system administrator, you hear your ringtone play. The ringtone plays according to the following schedule:. At 30 seconds before power down, the ringtone plays 15 times or until the phone powers down. If your phone is inactive idle at the sleep time, you see a message to remind you that your phone is going to power down.

To keep the phone active, press any key on the phone. If you do not press any key, your phone powers down. If your phone is active for example, on a call , your phone waits until it has been inactive for a period of time before informing you of the pending power shutdown.

Before the shutdown happens, you see a message to remind you that your phone is going to power down. At the scheduled time, your phone powers up. To wake up the phone before the scheduled time, contact your administrator. Wake and sleep times are also linked to the configured days that you normally work. If your requirements change for example, your work hours or work days change , see your system administrator to have your phone reconfigured. For more information about EnergyWise and your phone, see your system administrator.

Skip to content Skip to search Skip to footer. Book Contents Book Contents. Find Matches in This Book. Log in to Save Content. PDF - Complete Book 3. Updated: June 29, Chapter: Phone Features. Depending on the configuration, your phone supports: Access to network data, XML applications, and web-based services.

A comprehensive online help system that displays information on the phone screen. Buttons and Hardware This section describes the phone buttons and hardware. Buttons and Hardware Identification The following table describes the buttons and hardware on the phones. Item Description 1 Programmable buttons Depending on configuration, programmable buttons provide access to: Phone lines line buttons and intercom lines Speed-dial numbers speed-dial buttons, including the BLF speed-dial feature Web-based services such as a Personal Address Book button Call features such as a Privacy, Hold, or Transfer button Buttons illuminate to indicate status: Green, steady—Active call or two-way intercom call Green, flashing—Held call Amber, steady—Privacy in use, one-way intercom call, DND active, or logged into Hunt Group Amber, flashing—Incoming call or reverting call Red, steady—Remote line in use shared line, BLF status or active Mobile Connect call 2 Phone screen Shows call features.

Line and Call Definitions The terms lines and calls can be easily confused. Off-hook line You are dialing a number or an outgoing call is ringing.

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Product Overview.

Linksys cisco speedbooster software To alleviate these threats, the Cisco IP telephony network establishes and maintains authenticated and encrypted communication streams between a phone and the server, digitally signs files before they are transferred to a phone, and encrypts media streams and call signaling between Cisco Unified IP Phones. The phone should be powered by the Power Over Ethernet PoE port of the switch instead of the power adapter. Your phone displays here to help you determine the call and line state. If users report that their phones are resetting during calls or while idle on their desk, you should investigate the cause. The security, resilience, and scalability of the network enable users in any workspace to easily connect anywhere, anytime, and anyplace, using any media, device or operating system. Find Matches in This Book. A comprehensive online help system that displays information on the phone screen.
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Cisco ip phone 7942 pc software See Intercom Calls One-way intercom call Note The intercom line is sending or receiving one-way audio. Indicates whether the phone automatically shifts the call focus to an incoming call on the same line when the user is already on a call. Phone Software Requirements. By default, the network configuration options are locked to prevent users from making changes that could impact their network connectivity. Request the configuration file The TFTP server has configuration files, which define parameters for connecting to Cisco Unified Communications Manager and other information for the phone. See these sections:
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Winscp shortcut keys Scroll to IPv6 Configuration and press the Select softkey. Total number of RTP data packets that have been lost since starting receiving data on this connection. The following table shows where you can find additional information about security in this and other documents. Device Information : Displays device settings and related information for the phone. Connected call You are connected to the other party. You can control whether a phone has access to the Settings menu or to options on this menu by using the Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration window. When this option is disabled, the phone only shifts the call focus to incoming calls on the line that is in use.

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For Cisco Unified CallManager 5. The system can upload and process only software that Cisco Systems approved. You cannot install or use third-party or Windows-based software applications that you may have been using with a previous version of Cisco Unified CallManager with Cisco Unified CallManager 5.

After unzipping the firmware files, they should be manually copied to the appropriate directory on the TFTP server. Firmware Versions 8. Fill in the appropriate values in the Software Location section for the file you downloaded above, and click Next. In the Available Software drop-down box, select the file you downloaded above, and click Next. After validating the MD5 has the correct value, click Next.

In the Warning box, verify you have selected the correct firmware, then click Install. Check that you received a Success message. Select the Cisco Tftp service, and click on the Restart button. Note the location where you saved the downloaded file. Double-click the file to start the installation. In the Welcome window, click Next. In the License Agreement window, click Yes. After the installation finishes, click OK. Use the Phone Button Template Configuration to configure the buttons.

Cisco Unified Communications Manager includes several default phone button templates. When adding phones, you can assign one of these templates to the phones or create a new template. To configure the 48 additional buttons, follow these steps:. When you place the phone on a desktop surface, you can adjust the tilt height to several different angles in 7.

You can also mount these phones to the wall by using the footstand or by using the optional locking wall mount kit. To adjust the footstand, push in the footstand adjustment button and adjust the tilt. The lock connects to the security slot on the back of the phone, and the cable can be secured to a desktop. The security slot can accommodate a lock up to 20 mm.

Compatible laptop cable locks include the Kensington laptop cable lock and laptop cable locks from other manufacturers that can fit into the security slot on the back of the phone. See the following figure. Wall mount kits must be ordered separately from the phone. If you attach the Cisco Unified IP Phone to a wall with the standard footstand and not the wall mount kit, you need to supply the following tools and parts:. See the following figure for a graphical overview of the phone parts.

Footstand adjustment button: Raises and lowers adjustment plate. To ensure that the handset attaches securely to a wall-mounted phone, remove the handset wall hook from the handset rest, rotate the hook degrees, and reinsert the hook.

Turning the hook exposes a lip on which the handset catches when the phone is vertical. Use care not to damage wires or pipes located inside the wall when securing screws to wall studs. After the Cisco Unified IP Phone has power connected to it, the phone begins its startup process by cycling through the following steps. Headset only if the handset is off-hook when the phone powers up.

Hang up the handset within 3 seconds to have the phone launch its secondary load. To continue with the primary load, leave the handset off-hook. If the line keys flash red in sequence after flashing amber, do not power down the phone until the sequence of red flashes completes.

This sequence can take several minutes to complete. Normally, this sequence takes just a few seconds. If the phone performs this procedure, the following buttons light to indicate progress:. A DHCP server must be available in your network. If this message appears, the phone starts up again and repeats step 1 through step 4 above. If the phone successfully passes through these stages, it has started up properly. If the phone does not start up properly, see Startup Problems. You also may configure the domain name and the DNS server settings, if necessary.

The security features protect against several threats, including threats to the identity of the phone and to data. These features establish and maintain authenticated communication streams between the phone and the Cisco Unified Communications Manager server, and digitally sign files before they are delivered. This menu also lets you update or remove an LSC. During the procedure, a series of messages appears in the LSC option field in the Security Configuration menu, so you can monitor progress.

When the procedure completes successfully, the phone displays Installed or Not Installed. The LSC install, update, or removal process can take a long time to complete. You can stop the process at any time by pressing Stop from the Security Configuration menu. Settings must be unlocked before pressing Stop.

When the phone successfully completes the installation procedure, it displays Success If the phone displays Failure the authorization string may be incorrect or the phone may not be enabled for upgrading. See error messages generated on the CAPF server and take appropriate actions.

Skip to content Skip to search Skip to footer. Book Contents Book Contents. Find Matches in This Book. Log in to Save Content. PDF - Complete Book 5. Updated: June 29, In the Phone Configuration window, check Disable Speakerphone. Click Apply. Connect the handset to the Handset port. Connect a headset to the Headset port. You can add a headset later if you do not connect one now.

You can add a wireless headset later if you do not want to connect one now. See the wireless headset documentation for information. Connect the power supply to the Cisco DC Adapter port. You can connect another network device later if you do not connect one now. Cisco Unified Communications Manager Administration window displays. Select and enter your search criteria and click Find. The Phone Configuration window displays.

Scroll to the Expansion Module Information section. Click the Save icon. Click OK. Click Apply Config. Select the Add New button.

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